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"Your World. Your Imagination." (And an $800,000 Line Item Nobody Saw Coming.)

"Your World. Your Imagination." (And an $800,000 Line Item Nobody Saw Coming.)

The strangest project I've ever been part of didn't use new technology. It used a fifteen-year-old video game — it worked, other teams wanted it, and it still didn't survive the budget cycle.

Field Notes

The $12M Fix Our Own Team Asked For ... Then Almost Killed.

The $12M Fix Our Own Team Asked For ... Then Almost Killed.

Four issues on AI projects that failed. Here's one that worked, and the group that nearly stopped it wasn't the one you'd guess.

Field Notes

Lucky #13? 88% Say They Have the Talent.  22% Are Paying to Build It.

Lucky #13? 88% Say They Have the Talent. 22% Are Paying to Build It.

Three issues of AI failures. One bill nobody paid.

Frameworks

The AI Got It Right. We Couldn't Tell If It Was Lucky.

The AI Got It Right. We Couldn't Tell If It Was Lucky.

We could check the answer. We couldn't check the reasoning.

Field Notes

Somebody Has to Own the Kill Switch. Almost Nobody Does.

Somebody Has to Own the Kill Switch. Almost Nobody Does.

Leadership

We Shipped the AI Chatbot Everyone Wants. Then We Killed It in Eight Weeks.

We Shipped the AI Chatbot Everyone Wants. Then We Killed It in Eight Weeks.

Issue #10: What a fast kill taught us about where AI actually earns its keep in B2B commerce

Enterprise Apps & AI

B2B eCommerce stopped being a science project. The numbers say so.

B2B eCommerce stopped being a science project. The numbers say so.

Distributors and manufacturers are posting hard eCommerce numbers this year. The figure everyone quotes is the tip; the durable story is underneath it.

Industry Intel

The Weekend The Agent Did Its Job Perfectly

The Weekend The Agent Did Its Job Perfectly

Agentic AI doesn't answer. It acts. Here's the rollout that earns it the right to — one rung at a time.

Enterprise Apps & AI

Your AI dashboard is green. Your deployment might be dying.

Your AI dashboard is green. Your deployment might be dying.

The metrics that make an AI look good in a demo are almost never the ones that tell you it's earning its keep in production.

Frameworks

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