Decision tools and mental models for IT leaders at manufacturers. Structured thinking for build-vs-buy, vendor selection, and prioritization.
Three issues of AI failures. One bill nobody paid.
Frameworks
The metrics that make an AI look good in a demo are almost never the ones that tell you it's earning its keep in production.
Issue #1 named the two disciplines mid-market skips. This is the operating manual for the second one — without the vendor-versus-customer framing.