Tony Gondick

30 years in IT leadership. Salesforce Golden Hoodie — the first awarded in Manufacturing. Dreamforce keynote on Manufacturing + AI. Currently shipping production AI in industrial workflows: pricing models on 11,000+ parts, R&D image classification, and executive briefing automation. Writes Plant Floor to Cloud for the practitioners doing this work.

Enterprise Apps & AI

The Weekend The Agent Did Its Job Perfectly

Jul 21, 2026

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3 min read

The Weekend The Agent Did Its Job Perfectly

Agentic AI doesn't answer. It acts. Here's the rollout that earns it the right to — one rung at a time.

Tony Gondick

Frameworks

Your AI dashboard is green. Your deployment might be dying.

Jul 14, 2026

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3 min read

Your AI dashboard is green. Your deployment might be dying.

The metrics that make an AI look good in a demo are almost never the ones that tell you it's earning its keep in production.

Tony Gondick

Field Notes

Four ways implementations go sideways — and the early warning sign for each

Jul 7, 2026

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2 min read

Four ways implementations go sideways — and the early warning sign for each

Most failed implementations were diagnosable months before go-live. The warning signs are boring, repeatable, and easy to miss when you're heads-down shipping.

Tony Gondick

Enterprise Apps & AI

The AI deployment that earns money — and the one that doesn't

Jun 30, 2026

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2 min read

The AI deployment that earns money — and the one that doesn't

They cost about the same to build. One pays for itself in a quarter; the other becomes a line item nobody will defend. The difference isn't the model.

Tony Gondick

Leadership

Four Kinds of Resistance ... And The One Leaders Keep Excusing

Jun 23, 2026

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5 min read

Four Kinds of Resistance ... And The One Leaders Keep Excusing

Issues #1–3 covered the decisions leaders make. This one is about the people who absorb them - why the loudest resister is often right, and why one kind of pushback isn't information at all.

Tony Gondick

Industry Intel

Three AI questions every mid-market IT leader is wrestling with

Jun 16, 2026

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3 min read

Three AI questions every mid-market IT leader is wrestling with

At a recent industry roundtable, the AI questions practitioners actually ask landed in three areas — and the honest answers are not always the ones that are led with.

Tony Gondick

Frameworks

Five questions before you sign the SOW (and the answers that protect both sides)

Jun 9, 2026

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3 min read

Five questions before you sign the SOW (and the answers that protect both sides)

Issue #1 named the two disciplines mid-market skips. This is the operating manual for the second one — without the vendor-versus-customer framing.

Tony Gondick

Field Notes

When the platform still earns: two disciplines mid-market skips

Jun 2, 2026

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2 min read

When the platform still earns: two disciplines mid-market skips

Why your platform replacement earns less than the one it replaced — and the two artifacts that prevent it.

Tony Gondick